To open Press button 1 and lift the tailgate. To close Lower the tailgate using the handles 2 inside the tailgate to help you.
Opening the doors manually from the inside If it is impossible to unlock the tailgate, it can be done manually from inside:
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Renault Koleos Owners Manual > Driving: Special features of petrol versions
The following operating conditions: driving for long periods when the low fuel level warning light is lit; using leaded petrol; using fuel or lubrication additives which are not approved. Or operating faults such as: faulty ignition system, running out of fuel or disconnected spark plugs resulting i ...