To open Press button 1 and lift the tailgate. To close Lower the tailgate using the handles 2 inside the tailgate to help you.
Opening the doors manually from the inside If it is impossible to unlock the tailgate, it can be done manually from inside:
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Renault Koleos Service Repair Manual > Exterior protection: Front side door protective
strip: Removal - Refitting
REMOVAL OPERATION FOR REMOVAL OF PART CONCERNED Heat the edges (1) of the front door moulding using a heating gun. Note: Make sure that the body is not damaged. Protect the door rabbet using masking tape. Unclip the rear section of the moulding (2) by pulling on the lever arm using the (Car. 1597). ...