Renault Koleos Owners Manual: Operating faults

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact an approved Dealer as soon as possible.

Using the RENAULT card POSSIBLE CAUSES WHAT TO DO
The RENAULT card does not lock or unlock the doors. Card battery is flat. Replace the battery. You can still lock/ unlock and start your vehicle.
Use of appliances operating on the same frequency as the card (mobile phone, etc.). Stop using the equipment or use the integrated key.
Vehicle located in a high electromagnetic radiation zone.

Vehicle battery flat.

Use the key integrated in the card.
The vehicle is started. With the engine running, the card's locking/ unlocking device is blocked. Turn off the ignition.

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact an approved dealer as soon as possible.

Using the remote control POSSIBLE CAUSES ACTION REQUIRED
The remote control does not lock or unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on the same frequency as the remote control (mobile phone, etc.). Stop using the devices or use the key.
Vehicle located in a high electromagnetic radiation zone.

Discharged battery.

Replace the battery. You can still lock/ unlock and start your vehicle.
The vehicle is started. With the engine running, the key's locking/ unlocking device is blocked. Turn off the ignition.

 

The starter is activated POSSIBLE CAUSES WHAT TO DO
The instrument panel indicator lights are weak or fail to light up and the starter does not turn. Battery terminals not tight, battery terminals disconnected or oxidised. Retighten or reconnect the terminals, or clean them if they are oxidised.
Discharged battery or not operational. Connect another battery to the faulty battery.

Do not push the vehicle if the steering column is locked.

Faulty circuit. Consult an approved dealer.
The engine will not start. Starting conditions are not fulfilled. Please refer to the information on "Starting, stopping the engine".
The RENAULT card does not work. Please refer to the information on "Starting, stopping the engine" .
The engine cannot be switched off. Card not detected. Please refer to the information on "Starting, stopping the engine".
Electronic fault. Press the starter button quickly five times.
The steering column remains locked. Steering wheel locked. Move the steering wheel while pressing the engine start button or, depending on the vehicle, while turning the key.
Faulty circuit. Consult an approved dealer.

 

On the road POSSIBLE CAUSES WHAT TO DO
Vibrations. Tyres not inflated to correct pressures, incorrectly balanced or damaged. Check the tyre pressures: if this is not the problem, have them checked by an approved Dealer.
White smoke from the exhaust. In the diesel version, this is necessarily a fault. Smoke may be caused by particle filter regeneration. Please refer to the information on "Special features of diesel versions".
Smoke under the bonnet. Short-circuit or cooling system leak. Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer.
The oil pressure warning light comes on:
while cornering or braking The level is too low. Top up the engine oil level
is slow to go out or remains lit under acceleration Loss of oil pressure. Stop the vehicle and contact an approved Dealer.
Steering becomes heavy. Assistance overheating.

Fault with the electric assistance motor.

Fault in assistance system.

Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels. Consult an approved dealer.
The engine is overheating. The coolant temperature indicator is in the warning zone and warning light comes on. Engine cooling fan not working. Stop the vehicle, switch off the engine and contact an approved dealer.
Coolant leaks. Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible.
Coolant boiling in the coolant reservoir. Mechanical fault: damaged cylinder head gasket. Stop the engine.

Contact an approved dealer.

 

Radiator: If there is a significant lack of coolant, remember that it must never be topped up using cold coolant while the engine is very warm. After any procedure on the vehicle which has involved even partial draining of the cooling system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved by our Technical Department may be used for this purpose.

 

Electrical equipment POSSIBLE CAUSES WHAT TO DO
The wipers do not work. Wiper blades stuck. Free the blades before using the wipers.
Faulty electrical circuit. Consult an approved dealer.
Fuse damaged. Replace the fuse, refer to the information on "Fuses".
The wiper does not stop. Faulty electrical controls. Consult an approved dealer.
Direction indicators flashing more quickly. Blown bulb. See information on "Headlights: changing bulbs" or "Rear and side lights: changing bulbs".
The direction indicators do not work. Faulty electrical circuit or control. Consult an approved dealer.
Fuse damaged. Replace the fuse, refer to the information on "Fuses".
The lights do not come on or go off. Faulty electrical circuit or control. Consult an approved dealer.
Fuse damaged. Replace the fuse, refer to the information on "Fuses".
Traces of condensation in the headlights or rear lights Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity.

In this case, the traces will disappear slowly once the lights are switched on.

 
The front seat belt reminder light comes on when the seat belts are fastened. An object is stuck between the floor and the seat and is disrupting the operation of the sensor. Remove all objects from underneath the front seats.
    Towing: breakdown recovery

    Technical specifications

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